Computer Support Technician Career Diploma

computer support technician

Learn the skills you need for a career as a Computer Support Technician – at home, at your own pace with Penn Foster.

Whether installing and upgrading software or repairing hardware, Computer Support Technicians have the knowledge and skills that keep businesses and home computers operating smoothly. A trained Computer Support Technician has many career options.

Here are just a couple of facts about this career:

  • The average salary is around $46,000 per year.
  • With on-the-job experience you can earn $76,000 a year.1

Computer Support Technicians maintain, troubleshoot, and install software and hardware devices. They also advise and teach computer users about proper computer maintenance.

Your courses include:

  • Introduction to PC Repair
  • Operating Systems
  • Troubleshooting
  • PC Hardware 1 and 2
  • Customer Service
  • …and so much more.

The Computer Support Technician program will prepare students for careers in the computer industry as computer support technicians, computer support specialists, and help desk technicians.

Such positions combine the skills of software troubleshooting and support, written communication and customer service, hardware troubleshooting and support, and operating systems installation, troubleshooting, and support.

Students will receive the training necessary to interview for entry-level positions within organizations that use computer systems, for computer hardware or software vendors, or for third-party organizations that provide support services on a contract basis, such as help-desk service firms.

Your training includes, all the books, study guides, and learning aids you need, unlimited, toll-free instructional support and access to student services by website, phone and mail.


Why Choose Penn Foster Career

Join over 13,000 graduates who earned their career diploma or certificate in 2016 by exploring a wide variety of career programs in a number of diverse industries.

As a leader in online education, Penn Foster Career School helps students take the first steps toward a new career with over 80 diploma and certificate programs. Our online programs are regionally and nationally accredited, flexible, and affordable. You will get the quality you deserve with our faculty of instructors and industry experts, support from our active student community, and career services you can start using as soon as you enroll.



To take advantage of our special TUITION DISCOUNTS or to ask questions about any of our programs, please call us toll-free at 1.888.427.1600, or click below to request more information.


* The Final Semester at No Cost promotion does not include any practicum or resident lab training fees. To qualify for this offer, A.S. degree students must complete and pay in full for at least 30 Penn Foster credits and B.S. degree students must complete and pay in full for at least 60 Penn Foster credits prior to the final semester.

Salary information is based on the “Occupational Outlook Handbook, 2012-2013 Edition”, a publication of the U.S. Department of Labor. Statements found in the United States Department of Labor Occupational Outlook Handbook are not a guarantee of any post-graduation salary, in part because the data used to create the Occupational Outlook Handbook includes workers from differing educational backgrounds, levels of experience, and geographic areas of the country.